Frequently Asked Questions

Do I need to make an appointment for an estimate?

NO! Stop in anytime during business hours, someone will always be available to help you!

Do I need more than one estimate?

No! You only need one estimate from where you would like your car repaired. Your insurance company may write an estimate, we will work off that estimate and contact that insurance company if we find hidden damage.

I need my car towed, who should I call?

We highly recommend calling Twin City Transport for all your towing needs. 24 hours a day @ 651-642-1446

Do I have to have my vehicle repaired where my insurance company said to go?

No! You have the right to choose the repair shop of your choice. Century Avenue Collision works with ALL insurance companies.

How long will repairs take?

That will depend on the extent of damage there is to your vehicle. We will start work on your vehicle as soon as we have the authorization from the insurance company. Once we have your vehicle taken apart, we will have an idea of how long the repairs will take.

Do you have loan cars available?

Yes, we have a fleet of loaner cars and rental cars available for our customers.

Any other questions? Please call us at 651-777-6055.

Lobby at Century Avenue Collision - custom car restorations and auto body work

"The Century Avenue Collision Team was very easy to work with. From making the repair appointment, drop off,repair and pick up. I was well informed through the entire process. I did not have to be the one to follow up on where the vehicle was in their schedule. I was provided a clean rental car and am very pleased with the fit and finish of the repair. Nice job!" - Marlon H.

Marlon H.
"Century Collision always goes above and beyond my expectations. From the moment I walk in until I get my vehicle back, the car and myself are in good hands. I especially appreciate the good communication between Century and my insurance company. This past summer I had a collision out of town and I was grateful that I was able to get my vehicle back to Century. Even when I am frazzled, Garry, Kathy and Nicki put me at ease even in what seems like the worst situation for myself. I will always recommend this business. Thanks also to the team that work on the vehicles. They do a wonderful job and both the inside and outside of the vehicle are spotless. Thanks everyone." - Jean P.

Jean P.
"When I had an accident, this company was wonderful. They took care of all the insurance claims, provided me with a loaner car for a very low price, and did a great job of repairing my car. It looked just as lovely as it looked before the accident and ran perfectly. " - Marilyn I.

Marilyn I.
"I had my first accident almost 2 years ago now and my car was only 6 months old! AHHH! I was relieved when I first met with the staff at Century Ave Collision because they really helped me to calm down and kept in touch through the repair process. My car had to go back 6 months later for hail damage, and I received the same great service. They are contracted with a few different insurances and I know that for Farmers they are able to do the estimating and repair. " - Kimberly L.

Kimberly L.
"I got in a fender bender and Century Avenue Collision Center was the place that finally got the job of fixing it. They had a great quote and a short time to get the car in and short time to get the job done. They were well trained and they did an extremely good job. Their customer service was good and they answered all my questions. Honest place. " - Kenny A.

Kenny A.
"This business is the easiest to work with that I've ever experienced. When I had an accident and needed immediate repairs, this company took care of all the paper work with my insurance company. They did the repairs at a very reasonable price. They offered me a loaner car for only $25 total for as many days as I needed it. I was very satisfied with the quality of the repairs and the time it took for them to complete them." - John M.

John M.
"Recently, I made an appointment with an auto body shop for an estimate to fix the door on my 2003 Tracker. The adjustor checked the door, opened, and said it would take about two days to fix. He gave me a written estimate of $780.27.
My son suggested I go to a place on Century Avenue where he’d had work done. I pulled in and they adjusted the door on the spot and suggested I get a touch-up kit for about $3 to cover the paint scratches from opening the door.
He said it was just out of line and there would be no charge.

The good part is knowing honest people like Gary and businesses like Century Collision still actually exist. They will have my business in the future, and I will recommend them every chance I get."

- Jeanne K.

Jeanne K.